Prioritizing users in a crisis: Building the California COVID-19 response site

We recognize, of course, that “Always accessible” is not a novel approach. Here in California accessibility is a guiding principle in the state’s digital strategy. And our work is just one part of the state’s larger commitment to ensuring that information and services are accessible.

What is novel is how our team is broadening the definition of accessibility for state government to include performance as a core component. Performance as accessibility.

Our goal is to make fast and easy to use on any kind of hardware or with any level of bandwidth.